Effective Date: 01-01-2025

 

Done Deal Towing Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [your website URL] or use our towing and roadside assistance services.

 

1. Information We Collect

 

We collect the following types of information:
• Personal Information: Name, phone number, email address, vehicle details, towing location, and billing information.
• Usage Data: IP address, browser type, pages visited, and other website analytics.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve website performance and user experience.

 

2. How We Use Your Information

 

We use the collected data to:

• Provide towing and roadside assistance services.

• Process payments and send invoices.

• Respond to customer inquiries and service requests.

• Improve our website, services, and customer experience.

• Communicate with you regarding updates, promotions, or policy changes.

• Prevent fraud and ensure security.

 

3. Sharing Your Information

 

We do not sell or rent personal information. However, we may share it with:

• Service Providers: Third-party vendors that assist with payment processing, dispatching, and customer service.

• Legal Authorities: If required by law or to protect our rights and the safety of our customers.

• Insurance Companies: If necessary for processing towing-related claims.

 

4. Your Rights & Choices

• You can opt out of promotional communications at any time.

• You can disable cookies in your browser settings.

• You may request access, correction, or deletion of your personal data.

 

5. Data Security

 

We take appropriate security measures to protect your information, but no system is completely secure.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

7. Changes to This Privacy Policy

 

We may update this policy periodically. Changes will be posted here with an updated effective date.

 

8. Disclaimer

 

SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
 

9. Contact Us

 

If you have any questions, contact us at:

Done Deal Towing Inc.
790 S Busse Rd, Suite 103
Elk Grove Village, IL 60007
Phone: 773-340-4272
Email: info@donedealtowing.com