Effective Date: 01-01-2025

 

Welcome to Done Deal Towing Inc. (“we,” “our,” or “us”). By using our website [your website URL] or requesting our towing and roadside assistance services, you agree to these Terms of Service. If you do not agree, do not use our website or services.

 

1. Use of Our Services

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• You must be at least 18 years old to request towing services.

• You agree to provide accurate information when requesting service (e.g., location, vehicle details).

• Service availability depends on location, weather conditions, and vehicle accessibility.

• We reserve the right to refuse service for safety or legal reasons.

 

2. Payment & Fees

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• All towing and roadside assistance services are subject to fees based on distance, vehicle type, and service complexity.

• Payment is due at the time of service unless otherwise agreed.

• We accept the following payment methods:

• EFS Checks

• ACH Bank Transfers

• Wire Transfers

• Zelle

• Credit Cards (subject to a 4% processing fee)

• Additional fees may apply for after-hours service, long-distance towing, or special equipment needs.

 

3. Service Liability & Limitations

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• We take reasonable care when towing your vehicle but are not responsible for pre-existing damages or mechanical failures.

• We are not liable for delays caused by traffic, weather, or road conditions.

• We are not responsible for valuables left in the vehicle during towing.

 

4. Cancellations & Refunds

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• You may cancel a service request before dispatch without charge.

• If a service is canceled after dispatch, a cancellation fee may apply.

• Refunds are not provided once service has been completed, except in cases of billing errors.

 

5. User Responsibilities

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• You must provide accurate details about your vehicle and towing situation.

• You must ensure the vehicle is accessible and in a safe location for towing.

• You agree not to misuse our services or provide false information.

 

6. Third-Party Links

 

Our website may contain links to third-party websites, but we are not responsible for their content or services.

 

7. Changes to These Terms

 

We may update these terms at any time. Continued use of our services means you accept the changes.

 

8. Governing Law

 

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in [Your Location].

 

9. Contact Us

 

For any questions about these Terms of Service, contact us at:

 

Done Deal Towing Inc.
790 S Busse Rd, Suite 103
Elk Grove Village, IL 60007
Phone: 773-340-4272
Email: info@donedealtowing.com